Return & Refund Policy
Return and Refund Policy
Thank you for shopping at Saluja Instyle Mom n Me. We strive to ensure that each purchase meets your expectations, but we understand that sometimes things may not go as planned. Rest assured, we've got you covered with our Return and Refund Policy.
Unboxing Video Requirement: To facilitate a smooth return process, we kindly request that you provide an unboxing video of the product(s) in question. This helps us better understand the issue and expedite your return or refund request.
Return Request Procedure: If you find that your purchase doesn't meet your expectations due to color discrepancies, different product received, or damage, please follow these steps to initiate a return or refund:
- Contact our Customer Support Team within [X] days of receiving your order.
- Provide details of the issue along with supporting documentation, including the unboxing video as mentioned above.
- Our team will assess your request and provide further instructions on returning the item(s) or resolving the issue.
Color/Product Discrepancy or Damage: If you receive a product that differs in color, style, or is damaged, please ensure to capture a video showcasing the differences or damages. This will assist us in processing your return or refund more efficiently.
Refund Process: Once we receive and inspect the returned item(s), we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider's processing times.
Exclusions: Please note that certain items, such as personalized or customized products, may not be eligible for returns or refunds unless they are faulty or damaged upon receipt. Additionally, we reserve the right to reject return requests that do not meet our specified criteria.
Contact Us: If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact our Customer Support Team. We are here to assist you every step of the way.
Thank you for choosing Saluja Instyle Mom n Me. Your satisfaction is our priority, and we appreciate your understanding and cooperation in adhering to our Return and Refund Policy.