FAQ's
1. What types of products do you offer?
We specialize in women’s clothing, including bridal wear, bridesmaid outfits, ethnic wear, sarees, and many more styles.
2. Do you deliver products all over India and internationally?
Our services are worldwide, but currently, we deliver to all of India, Canada, and the USA. Delivery to other regions is temporarily under maintenance.
3. How can I track my order?
Once your order is shipped, we’ll share a tracking link via email or WhatsApp. You can track your order status in real-time.
4. What are the payment options available?
We accept multiple payment methods, including credit/debit cards, UPI, and net banking.
5. What is your return or exchange policy?
We do not accept returns unless there is damage or a genuine issue with the product, for which proof is required. Additionally, we allow exchanges for unstitched products within 1 week, provided they are in the same new condition as delivered.
6. How do I ensure I order the correct size?
We provide a detailed size chart for every product. Please refer to it before placing your order. If you need assistance, feel free to contact us.
7. Do you offer customization options?
Yes! We offer customization for select products. Contact us with your requirements, and we’ll be happy to assist you.
8. Are your products true to color as seen online?
While we try to display accurate colors, slight variations may occur due to screen settings or lighting during photography.
9. How long will it take to deliver my order?
The delivery time is mentioned on the product description and is the same for both domestic and international orders.
10. Is it safe to shop online on your website?
Absolutely! We use secure payment gateways and SSL encryption to protect your personal and financial information.
11. Can I cancel my order?
Once payment is made, cancellations are not allowed.
12. How do I contact customer support?
You can reach us via email at [sending you soon ] or WhatsApp us at +91 6363000021. Our team is available from 10:00 AM to 7:00 PM IST to assist you.